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FAQ

  • 1. How can I place an order?
    To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
  • 2. What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, and other secure payment gateways.
  • 3. Do you ship internationally?
    Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on the destination. Please refer to our Shipping Policy for more information.
  • 4. How can I track my order?
    Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
  • 5. What is your return policy?
    We dont accept returns once the order is placed.
  • 6. Do you offer gift wrapping services?
    No
  • 7. Can I cancel or modify my order after it has been placed?
    No
  • 8. Are your chess sets suitable for beginners?
    Yes, we offer a range of chess sets suitable for players of all skill levels, including beginners. Our product descriptions provide details on the recommended age and skill level for each set.
  • 9. Do you offer wholesale or bulk ordering options?
    Yes, we offer wholesale pricing and bulk ordering options for retailers and organizations. Please contact our sales team for more information on wholesale pricing and minimum order quantities.
  • 10. How can I contact customer support for assistance?
    If you have any questions or need assistance, please contact our customer support team at anchessacademy@gmail.com. Our team is available to help with any inquiries or concerns you may have. If you have any other questions or concerns not addressed in this FAQ, please feel free to reach out to us, and we'll be happy to assist you.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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